🛡️ Player Protection
Gaming at 7gane is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our duty of care seriously and provide every Filipino player with the tools, information, and support they need to stay in control.
Online gaming at 7gane is strictly for players aged 21 years and above, in line with Philippine gaming regulations.
Our Commitment
At 7gane, we believe that responsible gaming is not just a legal checkbox — it is a core part of how we operate. Whether you're spinning the reels on Crazy 777, rolling the dice on Lucky Dice, or casting your line in Mermaid Fishing, every session should leave you feeling entertained, not stressed.
The reality is that for a small number of players, gaming can stop being fun and start causing real harm — financially, emotionally, and socially. 7gane is committed to identifying those situations early and giving players the support they need before things get out of hand.
We operate in alignment with PAGCOR's responsible gaming framework, which sets the standard for player protection across licensed online gaming platforms in the Philippines. Our responsible gaming program covers age verification, self-exclusion, spending controls, reality checks, and access to support resources — all available free of charge to every registered player.
If you ever feel that your gaming is becoming a problem, please use the tools described on this page or reach out to our support team via live chat. Help is always available, and there is no judgment — only support.
🔧 Player Tools
Every 7gane player has free access to these tools directly from their account dashboard. No forms, no waiting — just instant control over your gaming activity.
Set a daily, weekly, or monthly cap on how much you can deposit into your 7gane account. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 7-day cooling-off period to protect you from impulsive decisions.
Set a maximum session duration. When your time is up, 7gane will display a notification and give you the option to end your session. This tool is especially useful for players who lose track of time during long gaming sessions — a common experience for many players in Manila, Cebu, and Davao alike.
Receive periodic on-screen reminders showing how long you have been playing and your net gaming activity for the session. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue — putting you back in the driver's seat.
If you feel you need a break, 7gane's self-exclusion tool lets you temporarily or permanently block access to your account. Exclusion periods range from 30 days to permanent closure. Once activated, self-exclusion cannot be reversed during the elected period — this is by design, to give you real protection when you need it most.
Not ready for full self-exclusion but need a short break? A cool-off period temporarily suspends your account for 24 hours, 48 hours, or up to 7 days. During this time, you cannot log in, deposit, or place bets on 7gane. It's a lighter option that still gives you breathing room.
View a full breakdown of your gaming activity, deposits, withdrawals, and net results at any time from your account dashboard. Transparency about your own spending is one of the most powerful tools for staying in control. 7gane makes this data easy to access and understand.
Step by Step
All responsible gaming tools on 7gane are built directly into your account — no need to contact support or fill out lengthy forms. Here's how to get started:
Log in to your 7gane account and navigate to the Account Settings section. From there, select Responsible Gaming in the sidebar menu. You will see all available tools listed with clear descriptions and activation options.
Changes to deposit limits, session limits, and reality check intervals take effect immediately upon saving. Self-exclusion and cool-off periods are also activated instantly — once confirmed, they cannot be undone until the elected period expires.
If you need help navigating these tools, our 24/7 live chat support team is always ready to assist. There is no judgment — our support agents are trained to handle responsible gaming requests with care and confidentiality.
Visit 7gane and log in using your registered email and password. If you have two-factor authentication enabled, complete that step as well.
Click on your profile icon in the top-right corner of the screen and select Account Settings from the dropdown menu.
In the settings sidebar, find and click the Responsible Gaming tab. All available tools — deposit limits, session limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred settings (e.g., ₱5,000 weekly deposit limit), and confirm. The tool activates immediately. You will receive a confirmation via email.
If you cannot access your account or need urgent assistance with self-exclusion, contact our live chat support team directly. We are available 24 hours a day, 7 days a week, including holidays.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already caused significant harm. 7gane encourages all players to regularly check in with themselves using the questions below.
If you answer "yes" to three or more of these questions, we strongly encourage you to use our self-exclusion tool or reach out to our support team for a confidential conversation. There is no shame in asking for help — it is the responsible thing to do.
Remember: 7gane is a platform for entertainment. If gaming is causing you stress, anxiety, or financial difficulty, it has stopped being entertainment — and that matters to us.
Do you spend more money on gaming than you originally planned?
Do you find yourself chasing losses — betting more to try to win back what you lost?
Have you borrowed money from family, friends, or lenders (like a 5-6) to fund gaming?
Do you feel restless, irritable, or anxious when you are not able to play?
Has gaming caused arguments or tension with your family or asawa?
Do you hide your gaming activity from people close to you?
Have you missed work, school, or important family events because of gaming?
Do you use gaming as a way to escape stress, problems, or negative feelings?
If you answered yes to 3 or more questions, please consider activating self-exclusion or contacting our support team. You are not alone.
Age Restriction
Under Philippine gaming regulations, online gaming is strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule — it is a legal requirement. 7gane enforces this through a mandatory age verification process during registration.
All new players are required to submit a valid government-issued ID — such as a PhilSys National ID, passport, or driver's license — before their account is fully activated and before any deposits or withdrawals can be processed. Accounts where the player is found to be under 21 will be immediately closed and any funds returned.
Parents and guardians: If you believe a minor in your household has registered on 7gane, please contact our support team immediately via live chat. We will investigate and take action without delay. We also encourage you to use device-level parental controls to prevent minors from accessing online gaming platforms.
📞 Get Help
7gane operates in alignment with PAGCOR's responsible gaming guidelines. If you or someone you know needs support, the following resources are available to players across the Philippines — from Manila to Mindanao.
The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gaming program for all licensed operators in the Philippines. PAGCOR's framework includes player protection standards, exclusion registries, and operator compliance requirements. Contact PAGCOR through official Philippine government channels for information about their responsible gaming resources.
Our support team is available 24/7 via live chat on the 7gane platform. If you want to activate self-exclusion, discuss your gaming habits, or simply need someone to talk to about your account, our agents are trained to assist with care and full confidentiality. No judgment — just help.
Problem gambling is recognized as a behavioral health concern. The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services to Filipinos nationwide. The DOH also operates a mental health hotline. If gaming is affecting your mental health, please reach out to these services — your well-being comes first.
7gane is committed to operating in accordance with PAGCOR's responsible gaming standards. Our responsible gaming program is reviewed regularly to ensure it meets or exceeds the requirements set by Philippine gaming regulators. We take our obligations to Filipino players seriously — not just because the law requires it, but because it is the right thing to do.
🎮 Play Smart
Join thousands of Filipino players who enjoy 7gane responsibly every day. Register now and set your limits from day one — because the best gaming experience is one you stay in control of.
Strictly 21+ only. Gambling involves financial risk. Please use our responsible gaming tools and play within your means.